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Customer Satisfaction Survey

Recently, eTeacher conducted an online survey with its ClassicalHebrew students. The results of the survey show an astounding agreement on the quality and effectiveness of the courses, as well as on student satisfaction.
Overall satisfaction

Over 94% of students were satisfied with the course content, the instructional methods and examples and stated that their expectations were met.
Objectives and goals
"The entire eTeacher system is fantastic! The teacher was great. The presentation is great. I think it was just fabulous"
Course content
"Fantastic teachers, wonderful course materials/structure, and outstanding customer/technical service"
Instructional methods
When asked - what was the greatest strength of this course... Students answered:
The instructor!!
Access to a native speaker of Hebrew.
The teacher's knowledge and patience.
A very enthusiastic teacher
Instructor's capability and willingness to help.
The teacher and the Raw Theoretical Material.
Strong instructor, good communication skills.
Strong instructor, good communication skills.
The Instructor
Strong instructor, good communication skills.
The instructor was incredibly patient in his teaching and always encouraging.
The teacher worked very hard to make sure that we understood material. She is gifted to spot when a student is having trouble, and goes that extra mile to make sure that everyone understands the lesson.
The ability of the instructor to teach the course and take the time to simplify and make it interesting to the student no matter the level of knowledge of the language.
The teacher's patience; Nehama Parker is always encouraging her students so that we struggle to improve our Hebrew. Besides, I appreciate biblical examples.
The greatest strength of this course was the teacher. Sophia was very cordial, knowledgeable, and easy-going, but knew when to move on with the material. She was patient and very encouraging to all students.
Teacher's persistent drilling and testing of the student's understanding.
The teacher's patience and encouragement, followed by her ability to keep things "on track".
The instructor. Sophia included history and stories and her favorite ideas; even some of her favorite words.
The instructor's patience and supportive attitude. She really contributed to a positive learning experience.
My teacher -- he is very patient, and relates well to the class, in my opinion. Goes to great lengths to make the class feel comfortable in their learning.
The relationship with my teachers made it easier to relax and be able to learn better. They have been so kind and patient they have set an excellent example for teachers.
.... And a patient teacher, J. Mancini, who gave additional on-the-spot illustrations to clarify misconceptions.
...Sigal was available and approachable, and helpful...
The ability to study without having to find a Biblical Hebrew instructor in my area.
Team effort! Great strength comes in a well designed course with technical help, and availability of recorded classes. And a patient teacher, J. Mancini, who gave additional on-the-spot illustrations to clarify misconceptions.
Hard to say, there were several things that were very helpful: YouTube, Sigal was available and approachable, and helpful. I did like being able to print out the lessons.
I have never been bored, and I am always looking forward to the next lesson. Eight months of class, and I have learned something from every class session.
That it is an Online course that you can attend while at home miles away from Israel.... I really enjoyed the course.
Learning the grammar and how it applies in biblical times.
Very good organization of material; gentle progress through difficult concepts; sensible homework assignments.
The interactive component of learning.
The fact that I could already read well, and I knew a few words.
lessons can be recorded and go through again
It's a natural way to get knowledge of Hebrew language
I really like the technical support, when I had a problem they called me right away and fixed my computer. Very very nice!
1. Being able to hear an Israeli actually speaking Hebrew 2. Learning with others
The rhythm, one feels that one is accomplishing very much even with a weekly session
I was able to begin to grasp vowels. And to hear someone else speak Hebrew was helpful. To realize you are actually doing it correctly. I love the reading examples where you read it and then can hear if you did it correctly.
An effective use of technology!
Interaction with others
Step by step building knowledge
The teacher, the interactive nature of the class
The culture and background that was explained so that a "Westerner" can begin to understand what is so plain to a native speaker.
I believe the greatest strength of the course is the evolution and use of vowels and gender assignment to words
The method of teaching. The material was understandable
Its accessibility, its material and instruction
My Teacher, the customer care team and the materials
Being able to replay lesson and stopping to take good notes.
I've enjoyed the course, and was particularly impressed with the ability of the instructor. I'm looking forward to going on to the next class.
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